Claim yourself! Just as you would want to claim your business name, URL, and logo you should claim your online listings from online review sites such as Yelp, Google+, Yahoo! local, Foursquare, etc. Taking control of your business profile on these sites can help keep you on top of the information and reviews listed for your business. Keeping a Google Dashboard can be a “one stop shop” for all of your Google related profiles such as Google+, Maps, YouTube and will let you set up a free Google alert which will email you when your site has been mentioned anywhere on the web. Whether you find good or bad posts listed about your business, take action to thank the reviewer for positive comments or address concerns and provide resolution for negative feedback.
If you have any questions about reputation management or need any assistance with Google Dashboard or Google Alert please contact us at email@example.com.