Employee Spotlight: Shanda Thomas

It’s time to introduce you to our third and final employee of the quarter, Shanda Thomas!

shandathomasemployeespotlightShanda is a Digital Marketing Advisor here at CWS and educates dealers on how our online marketing solutions can make their job easier and their businesses thrive! Shanda was recently awarded our coveted President’s Club Award which honors those who’ve achieved a high sales goal set by the company, as well as Dominion Commercial Solutions’ Salesperson of the Year for 2016. We are so proud of the hard work she’s put into accomplishing these things and how she has grown over her time at CWS.   Continue reading

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Employee Spotlight: Kim Parrish

It’s time to introduce you to our second employee of the quarter, Kim Parrish!

kimparrishemployeespotlightKim is a Client Services Representative here at CWS. In her role, she guides dealers through the creation of their website, as well as helping them maintain it as changes are needed. Kim was recently awarded Dominion Web Solutions’ Circle of Excellence Award, an award given to customer services professionals nominated for outstanding performance in their role. Kim has done an outstanding job over the past year in working specifically with our clients who are redesigning their websites, she has actually completed more redesigns than any of her other coworkers this year. We are so proud of the hard work she’s put into completing these projects with her dealers and the difference she makes here at CWS. Continue reading

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Employee Spotlight: Jen Hansen

This quarter we wanted to celebrate three members of the CWS family who have recently been awarded some outstanding accomplishments. Today we will be introducing you to our first employee of the quarter, Jen Hansen!

jenhansenemployeespotlightJen is our Client Services Manager! She oversees several divisions of communication between CWS and our dealers, including their billing, any issues they are having with their website, taking their websites live, and graphic design of the website. Jen was recently awarded Dominion Web Solutions’ coveted Circle of Excellence Award as well as Customer Service Manager of the Year for 2016. We are so proud of these huge accomplishments and for how she leads her team. Continue reading

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Kickstart Your Commercial Dealership’s Social Pages With Our Content Suggestions!

Do you want to be more active on your dealership’s social pages, but don’t know what to post? Lucky for you, we’ve come up with a lot of suggestions for posts that will help you engage with your followers on social media. We brainstormed and outlined post examples specific to different departments at your dealership, including your parts department, your front desk team, and your sales department. In our guide, you will also find tips to enhancing your social page’s presence without even having to post. Check out these tips by clicking the button below and let us know what you think!... Continue Reading

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The Ultimate Guide To Social Media Image Sizes

Coming up with a social strategy and posting regularly is hard enough! But now you have to remember if a Facebook profile pic is 160 x 160. (Or was it 200 x 200?!) And what image size is ideal for posting on Google+ or LinkedIn? With so many questions and sizes to figure out, we created this guide to help you navigate the seven seas of social media image sizes.... Continue Reading

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It’s OK to Take “No” For An Answer

Every time a salesperson contacts a potential lead, they’re already starting out with a disadvantage. It’s not their fault, but it’s the reality due to people’s previous experiences with salespeople. Their prospect will answer the phone already defensive, not because of what they have to sell, but because that prospect knows what kind of hoops they will have to jump through for the salesperson to accept “no” for an answer. ... Continue Reading

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Common Mistakes When Following Up On Sales Leads

Times are changing in the rise of inbound marketing, which refers to marketing activities that bring in customers, rather than having to go out to get a prospects attention.  It used to be rare to get inbound leads, but that is quickly disappearing. Social media alone provides an abundance of information about prospects leading them to find you first. Even with all of the positivity inbound marketing and social media brings to your brand, sales representatives are still struggling when it comes to following up on a sales lead. With a new year beginning, do your best to avoid these 5 common mistakes when following up on a lead. ... Continue Reading

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14 Ways to Use Video Marketing

Remember when it was enough to just have a decent-looking website with a few pretty pictures? How times have changed!! Business owners are constantly having to think of new, innovative ideas to grab potential customers attention once they land on their website. This is where video marketing comes into play. Many marketers know that they need videos on their website, but most don’t know where to start. ... Continue Reading

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