4 Tips For A Proactive Customer Service Team

For many customer service teams, the approach is to always respond when an issue arises. But to truly become a dealership that out-supports your competition, your customer service mindset must shift from a reactive to proactive approach. By becoming proactive, your dealership will be able to delight your customers instead of just satisfying them. Here are 4 tips to creating a proactive customer service team.... Continue Reading

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The Changing Marketing Landscape: Outbound vs Inbound

Marketing has been morphing for years now, driven by consumer behavioral shifts and advances in technology, and we want to make sure your dealership is up to speed with it all.... Continue Reading

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Great Tips and Tactics for Salespeople By Salespeople

We recently came across an article written by New York Times bestselling author and sales guru Jeffrey Gitomer, in which he offered  ‘the best tips and tactics for salespeople, by salespeople.’ Gitomer developed a contest on his Facebook page that would give a prize to the person who sent in the best sales tip and he was blown away with how many responses came in.... Continue Reading

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